Terms of Service
Last updated: 28 August 2026
These Terms of Service form a legal agreement between you and Juancheng Yike Network Technology Co., Ltd., located at Juancheng County, Chenwang Subdistrict, Huanghe Street, Luxinan Trade City Building B No. 10021, Heze City - 274000, China (CN). These terms apply to the website published at https://www.jadereliance.surf, to the services described on it, and to any related agreements. The developer JadeReliance develops and operates the services. Please read these terms carefully before using the services. By accessing the website or using any service, you agree to be bound by these terms. If you do not agree, you must not use the services.
1. Acceptance of These Terms
By accessing this website, submitting a contact request, or engaging our company for professional services, you confirm that you have read, understood, and agreed to these terms. If you use the services on behalf of a company or another organization, you confirm that you have the authority to bind that organization. If you do not have that authority, you must not use the services on behalf of the organization.
These terms apply to all visitors, users, and clients, whether you simply browse the website or enter into a written agreement with us. We may update these terms from time to time, and the updated version will be published on this page. Your continued use of the services after an update means that you accept the revised terms.
If any part of these terms is unclear to you, please contact us before using the services. We would rather answer your questions in advance than have a misunderstanding later, and the team at reach@jadereliance.surf will be glad to help.
2. About Our Services
Juancheng Yike Network Technology Co., Ltd. provides professional technology services in the field of computer systems design and related services. Our work includes software development, network solutions and integration, cloud and data services, digital platform services, information technology consulting and support, and system maintenance and security.
The full range of services is described on our Services page. Some services are delivered directly by our team, and some are delivered together with technology providers whose platforms we integrate on your behalf. The developer JadeReliance develops and operates the digital services described on this website.
The exact scope of each engagement, the deliverables, and the schedule are defined in a separate written agreement or proposal between you and the company. In the event of a conflict between these terms and a specific signed agreement, the specific agreement takes precedence.
3. Definitions
In these terms, the word services means the website, the software, the network products, and the professional technology services provided by the company. The words we, us, and our refer to Juancheng Yike Network Technology Co., Ltd.
The words you and your refer to the individual or organization using the services. The word content means text, images, data, files, and other material made available through the services, whether supplied by us, by you, or by a third party.
The word agreement means these terms together with any signed contract, proposal, or statement of work between you and the company. The words intellectual property mean copyrights, trademarks, patents, trade secrets, and similar rights recognized by law in any jurisdiction.
4. Eligibility
The services are intended for adults aged eighteen or older and for businesses acting through authorized representatives. By using the services, you confirm that you meet these requirements.
You may not use the services if you are prohibited from doing so by law, or if your use would violate the laws of your country or of the country in which the services are provided. The company reserves the right to decline service to any person or organization at its reasonable discretion, consistent with applicable law.
Where a service requires registration, you agree to provide accurate and complete information and to keep that information current. Misrepresentation of your identity or your organization may result in the suspension of your account.
5. Accounts and Registration
Some services may require you to create an account or register a profile. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us promptly if you suspect that your credentials have been compromised.
You agree to provide truthful, accurate, and complete information during registration and to update that information when it changes. You may not register on behalf of another person without permission, and you may not use an account that belongs to someone else.
We may suspend or close an account that appears to be used in a way that violates these terms or the law. Where the law permits, we will give you notice before an account is closed so that you can retrieve your own data.
6. Acceptable Use
You agree to use the services only for lawful purposes and in a manner that does not interfere with their normal operation. You must not attempt to gain unauthorized access to any system, network, or data, whether owned by the company or by a third party.
You must not transmit viruses, malware, or any code designed to damage or disrupt the services. You must not reverse engineer, decompile, or disassemble our software except where the law expressly permits. You must not scrape, harvest, or otherwise collect data from the website in an automated manner without our written permission.
You must not use the services to distribute unlawful, harmful, or deceptive material. Any breach of this section may result in suspension of access and legal action. We take the security of our systems and the systems of our clients seriously, and we will act to protect them.
7. Intellectual Property Rights
Unless otherwise stated, all rights in the services remain the property of their respective owners. You acknowledge that the services and the materials made available through them, including text, graphics, logos, and software, are protected by intellectual property laws.
Nothing in these terms grants you a right to use any trademark, trade name, or brand that belongs to the company or to any third party. Your use of the services does not give you ownership of any part of them.
You agree not to remove or alter any copyright notice or other proprietary marking contained in the services. Where third-party components are used, the licenses of those components continue to apply to their respective authors, and you accept their terms where they govern your use.
8. Our Intellectual Property
The company owns the intellectual property it creates in the course of providing the services, except where a written agreement assigns ownership to you. This includes software code, system designs, documentation, and technical drawings developed by our team.
For custom development projects, the specific agreement defines which deliverables are transferred to you and what rights you receive. Where we use licensed tools or components in your project, you receive the rights permitted by the underlying license.
Feedback you provide about our services is used without restriction, and you agree that we may implement suggestions in our products. We will not claim ownership of your confidential business data, and your data remains your data at all times.
9. Your Content and Feedback
Where the services allow you to submit content, you remain responsible for that content. You confirm that you have the rights to provide it and that it does not violate the rights of any third party.
You grant the company a limited, non-exclusive right to store, process, and display your content only to the extent needed to deliver the services you request. This grant ends when the services end or the content is removed, except where copies must be retained for legal or backup reasons.
Any feedback, ideas, or suggestions you send to us about the services may be used by us without obligation or compensation to you. We do not monitor content continuously, but we may review content where needed to enforce these terms or to protect the interests of other users.
10. Proposals, Quotes, and Orders
Requests for proposals, quotes, and estimates are handled on a case-by-case basis. A quote or proposal that we issue is valid for the period stated in the document, or for thirty days if no period is stated.
A project begins only when both parties sign a written agreement or accept a written purchase order. Work performed outside the scope of a signed agreement may be charged at our standard rates, and we will always tell you before doing work that will incur an extra charge.
We may revise a proposal if the requirements change materially after the quote is issued. The specific deliverables, milestones, timelines, and acceptance criteria are recorded in the written agreement and take precedence over any informal communication.
11. Fees and Payment
Fees for our services are set out in the applicable proposal, contract, or price list. Unless otherwise agreed, invoices are payable within the period stated on the invoice. Late payments may be subject to interest at the rate allowed by law.
If payment is delayed beyond a reasonable period, we may pause work on the related engagement until the account is brought current. You are responsible for taxes related to your purchase except where we are legally required to collect them, and all prices are stated in the currency agreed in the contract.
Any dispute about an invoice must be raised in writing within fourteen days of the invoice date, after which the invoice is considered accepted. We will always explain a charge clearly if you ask, and we will work with you to resolve any genuine error quickly.
12. Service Availability and Maintenance
We aim to keep our hosted and managed services available at a high level, but we do not guarantee uninterrupted availability. From time to time, maintenance windows are required for upgrades, security patches, and configuration changes.
Whenever practical, we schedule maintenance during low-usage periods and give reasonable notice. We publish our uptime commitments in the specific service agreement, and we track performance against those commitments so that we can report honestly.
The website may also be unavailable for short periods due to factors outside our control, such as public network faults or force majeure events. We will make reasonable efforts to restore service promptly after any outage and to explain the cause afterwards.
13. Third-Party Services
The services may integrate with or rely on products, platforms, and services provided by third parties, such as cloud infrastructure, communication tools, and payment processors. Your use of any third-party service is subject to the terms and privacy policy of that provider.
The company does not control third-party services and is not liable for their availability, performance, or security. Where a third-party service fails or changes its terms, we will use reasonable efforts to offer an alternative or to help you transition.
Nothing in these terms creates a contractual relationship between you and any third-party provider. You should review the terms of any third-party service before you rely on it, and you should contact the provider directly for questions about its handling of your data.
14. Disclaimer of Warranties
The services are provided on an as available and as is basis. To the maximum extent permitted by law, the company makes no warranties, whether express, implied, or statutory, about the services. This includes implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
We do not warrant that the services will be uninterrupted, error free, or completely secure. We do not warrant that the results obtained from the services will meet your expectations. Where a specific written agreement provides a different warranty, the terms of that agreement apply.
Because the law in some jurisdictions does not allow the exclusion of certain warranties, some exclusions in this section may not apply to you. In those cases, the exclusions apply to the fullest extent permitted by the law of your jurisdiction.
15. Limitation of Liability
To the maximum extent permitted by law, the company will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of the services.
Our total liability for all claims arising under these terms, whether in contract, tort, or otherwise, will not exceed the amount you paid for the specific service that gave rise to the claim, or one thousand United States dollars, whichever is greater. This limitation applies even if we were advised of the possibility of such damages.
Some jurisdictions do not allow the limitation of certain damages, so some limitations may not apply to you. This section does not limit liability that cannot be excluded by law, including liability for fraud or for death or personal injury caused by negligence.
16. Indemnification
You agree to indemnify and hold harmless Juancheng Yike Network Technology Co., Ltd., its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to your use of the services, your content, your breach of these terms, or your violation of any law or the rights of a third party.
We will give you reasonable notice of any claim, allow you to participate in the defense, and cooperate as reasonably required. You will not settle any claim in a way that imposes an obligation or liability on the company without our prior written consent.
This indemnification obligation survives the end of your relationship with us and applies to your use of the services both during and after the term of any agreement.
17. Termination
Either party may end a specific engagement in the manner described in the applicable written agreement. You may stop using the website at any time, and you may request that we delete your account in accordance with our Privacy Policy.
We may suspend or terminate your access to the services if you breach these terms, if we are required to do so by law, or if continued service creates a risk to our systems or to other users. Where the law permits, we will give you notice and a reasonable opportunity to correct the problem.
On termination, you must stop using the services, and we will return or destroy your confidential data as agreed. Sections of these terms that by their nature should survive termination will continue to apply, including sections on intellectual property, liability, and governing law.
18. Governing Law and Disputes
These terms are governed by the laws of the People Republic of China, without regard to conflict of law principles. Any dispute arising out of or relating to these terms or to the services will first be subject to good-faith negotiation between the parties.
If the dispute cannot be resolved through negotiation, it will be submitted to the courts of competent jurisdiction in the location where the company is registered. This clause does not limit any rights you may have under the law of your country of residence, and both parties submit to the exclusive jurisdiction of those courts.
If any provision of these terms is held invalid, the remaining provisions will continue in full force and effect. The headings in these terms are for convenience only and do not affect their interpretation.
19. Changes to These Terms
We may revise these terms from time to time to reflect changes in our services, our business, or the law. When we make material changes, we will update the date at the top of this page and provide reasonable notice, for example by a notice on the website. The latest version always appears on this page.
Your continued use of the services after the revised terms take effect constitutes acceptance of the changes. If you do not accept the revised terms, you should stop using the services and close any account you hold.
We will not apply retroactive changes that impose new obligations on completed engagements without your consent. Changes take effect on the date they are published, unless we state a later date in the notice.
20. Contact Information
If you have any questions about these terms or about the services, please contact us. The company is Juancheng Yike Network Technology Co., Ltd., located at Juancheng County, Chenwang Subdistrict, Huanghe Street, Luxinan Trade City Building B No. 10021, Heze City - 274000, China (CN).
You can reach us by email at reach@jadereliance.surf or by telephone at +12236773400. The developer JadeReliance operates the services, and your message will reach the team that manages them. We will respond to your message as soon as we reasonably can.
For matters relating to privacy, please refer to our Privacy Policy. For urgent operational issues, telephone contact is the fastest way to reach our support team. We appreciate the opportunity to serve you and we aim to make every interaction fair, clear, and professional.